Marontech Communication Sdn Bhd

Delivery High Quality IT Solutions since 2013.

products

Inbound Call Center

An external communication or interactions that are aimed to a specific location, such a phone number, website, or customer service centre.

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Outbound Call Center

Communication that originates from your end and is directed outward, typically to reach or connect with other people or entities.

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Auto Dialer

Automates the process of dialling numbers and connects users who are on live calls with agents

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CRM Integration

Enhance customer interaction and retention by integrating and providing dependable client service.

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Omnichannel Contact Center

A customer service that integrates and manages interactions with customers across various communication channels in a seamless and unified manner

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Omnichannel Ticketing

A customer support approach that involves managing customer inquiries, issues, and requests through a unified ticketing system across multiple communication channels.

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Channel

A specific method or platform through which customers and businesses can engage in conversations and exchange information.

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Communication Products

Devices, equipment, software, and services that are designed to facilitate the transmission of information, data, and voice between individuals, organizations, or systems.

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marontech values

Our Values have helped many Companies in Solving their issues in telecommunication and software.

  • Customization
    The degree to which telecommunication services can be tailored to specific user preferences or organizational requirements.
  • Web-Based
    Telecommunication services accessed and operated through internet browsers, offering convenient and platformindependent communication capabilities.
  • Certificate
    This certification serves as a validation of Marontech Communication Sdn Bhd's knowledge and abilities related to finding weaknesses, vulnerabilities, and potential security threats within information technology systems, applications, networks, or other digital assets when customers use their systems and services that have been made available.

Pricing & plan

Standard

RM 25.00 / month
  • Agent and Supervisor
    Dashboard and Reporting
    Voice Recording






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Recommended

Professional

RM 120.00 / month
  • Inbound & Outbound
    Omnichannel call center
    Omnichannel Ticketing System
    Contact Database
    Click to Call, Power Dialer & Predictive Dialer
    Dashboard and Reporting
    Voice Recording
    Leads & Assign Management
    User Management
    Campaign Management
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Enterprise

Call us Custom
  • All module in Professinal
    SMS & Voice Blast
    Quality Assurance (Audit/Scoring)
    Agent Product Script
    Product Settings
    Billing
    Customizeable according to business needs
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You have a large team? Contact us for information about more enterprise options

Let us opportunity to help you!

03-78872322

enquiry@marontech.com.my

A-13A-12, Level 13A,
Block A, Tropicana Avenue,
No.12 Persiaran Tropicana,Jalan PJU3,
47410 Petaling Jaya, Selangor,Malaysia.

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